


St. George Security, Whitby - Rob Russell, Director
Tel: 01947 600412
www.doorstaff.net"Within the last three years, thirty of our staff have attended the 4-day training course leading to the National Certificate for Door Supervisors. The SIA registered BIIAB course offered by O'Brien Licensing and Training Services is by far the best and most comprehensive we have found and Geoff Cooling is an excellent and knowledgeable trainer"

Wynne-Hatton Leisure Organisation Ltd trading as Portland Bookmakers - John King, Director
Tel: 05600 768779
www.portlandbookmakers.co.uk"With help from Michael O'Brien we managed to secure a Premises Licence for a Betting Shop. The original application was turned down by the local council but Michael, working together with a Barrister, presented our case well in the Court of Appeal with the result that the licence was granted. We find Michael very knowledgeable in his field and he and his team are very professional in all their dealings with us. We particularly appreciate Michael's readiness to travel down to London from his base in North Yorkshire whenever we need to meet him."

Crown Spa Hotel, Scarborough - David Chambers, Operations Director
Tel: 0800 072 6134
www.crownspahotel.com"We have a good working relationship with Michael and his staff at O'Brien Licensing and Training Services. They have taken care of everything associated with Licensing and removed all the pressure off us. Their knowledge and expertise is clearly demonstrated when dealing with the finer aspects of the law. With their help, nine of our staff are now Personal Licence Holders, having done the BIIAB NCPLH course. We can highly recommend them."

Scarborough Angling Club - Secretary Pauline Ellis
"We have worked with O'Brien Licensing and Training Services since 2005 when the new Licensing Act came into force. The company helped us gain the Club Premises Licence and obtain detailed plans of the club. It was great to have all the pressure taken off us. I have also attended one of O'Brien's Training Courses to obtain my Personal Licence. Subsequently they helped us rewrite our rulebook as well as helping us secure a Performing Rights Society (PRS) Licence. We have always found the service top class and to a high standard and I would not hesitate in recommending Michael and his team to anyone."

Crossbutts Stable Restaurant with Courtyard Rooms - John & Susan Morley, Proprietors
Tel: 01947 820986
www.crossbutts.co.uk"O'Brien Licensing and Training Services were extremely helpful and informative when starting out and made the whole process more straightforward. They keep us up to date with current legislation which continually helps to take our business forward."

Manor Road Stores Shop - Jane & Nigel Park, Proprietors
Tel: 01723 361440
"We found the one-day training course for Personal Licence Holders (NCPLH) very comprehensive, well delivered, clear and easy to comprehend. The facilities at Cayley Court were excellent and the lunch provided was very nice. Michael and his staff subsequently helped us obtain our Shop Premises Licence, a service that we found very good and professional as everything was organised for us."

Conwy County Borough Council, Llandudno - Phillip A Rafferty, Head of Regulatory Services
Tel: 01492 574000
www.conwy.gov.uk/licensing"The training courses on the Licensing Act and the Gambling Act were both excellent. They were well presented, enjoyable and meaningful for all present."

Cherwell District Council - Natasha Barnes, Licensing & Vehicle Parks Manager
Tel: 01295 221599
www.cherwell.gov.uk"Another great day of training that was well received by the Councillors and Officers. One of the Councillors said how much she enjoyed the day, how informative she found it and that she felt that Michael's style of presentation not only makes the subject matter interesting but also fixes it in your memory for recall at a later date."

Wotton House, Dorking, Surrey - Mark Belone, General Manager
Tel: 01306 737200
www.principal-hayley.com/dorking/wotton-house"Michael took on our licence application half way through the process. With overwhelming opposition, we expected a challenge to our application. However, he was extremely thorough from the start and his professionalism at the Licensing Committee hearing helped us to secure a positive outcome to all parts of our complex licence. I would definitely recommend Michael and his team."

Scarborough Rugby Club - Howard Acklam M.C.I.A.T. Chartered Architectural Technologist
Tel: 01723 351824
"Michael O'Brien and his Staff put a lot of time and effort into the Licensing Application in connection with the development of new facilities for Scarborough Rugby Union Football Club. He liaised well with the Club, it's Officers and its Agents and he clearly presented an appropriate case which was successful on the day. His deep knowledge of the licensing trade and correct procedures, were imperative in this particular case, which was made somewhat difficult due to numerous objections."